8 D Problem Solving

8 D Problem Solving-88
Just don’t make the mistake of thinking 8D is a paperwork exercise a quality person can complete from their desk.This step involves gathering details and data to describe the problem completely, another area where people have a lot of trouble.

Just don’t make the mistake of thinking 8D is a paperwork exercise a quality person can complete from their desk.This step involves gathering details and data to describe the problem completely, another area where people have a lot of trouble.

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If the problem has multiple dimensions, perform steps D4 through D6 until you can verify your corrective actions have addressed the problem as a whole.

Many companies rush to close the file on corrective actions, but real change only happens when you apply lessons learned to other areas to prevent future problems.

In some cases, you may need new processes to route around the problem until you have a permanent fix.

Many auto manufacturers make the error of stopping at this point, confusing containment for corrective action.

Beyond simply generating hypotheses, you need to verify the root cause with key stakeholders, audits and/or statistical data when possible.

After your team has determined the root cause of the problem, you’re now in a position to identify what the best long-term solution is.This overview looks at 8D best practices and pitfalls to avoid, helping manufacturers better understand how to use the method to address nonconformances and reduce risk.Before you take any action to solve the problem, you need a plan to identify the appropriate people and resources for the job.At a minimum, your plan should include: Creating the team who conducts the 8D problem-solving process is a weak point for many organizations.It’s critical to include people from the department in question, since you can’t solve a problem without those who have first-hand knowledge of it.If it’s a part problem, the engineer responsible for design should be on the team.If it’s a production issue, you’ll want to loop in the supervisor from the specific work area.Leadership needs to set an example, examining processes through the eyes of the customer paying the bills.Verification could also involve tools like accelerated life testing to simulate conditions that could lead to failure.Furthermore, 8D Methodology is used to implement structural long-term solutions to prevent recurring problems.The 8D Report was first used in the automotive industry.

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