If this problem-solving thing is so important to daily life, what is it?
Problem-solving is the process of observing what is going on in your environment; identifying things that could be changed or improved; diagnosing why the current state is the way it is and the factors and forces that influence it; developing approaches and alternatives to influence change; making decisions about which alternative to select; taking action to implement the changes; and observing impact of those actions in the environment.
Problem-solving can be applied to the anticipated future events and used to enable action in the present to influence the likelihood of the event occurring and/or alter the impact if the event does occur.
Improving performance: Individuals and organizations do not exist in isolation in the environment.
Problem solving skills and the problem-solving process are a critical part of daily life both as individuals and organizations.
Developing and refining these skills through training, practice and learning can provide the ability to solve problems more effectively and over time address problems with a greater degree of complexity and difficulty.View KT's Problem Solving workshop know to be the gold standard for over 60 years.This newsletter introduces the Problem Solving Model.It is also about innovating, creating new things and changing the environment to be more desirable.Problem-solving enables us to identify and exploit opportunities in the environment and exert (some level of) control over the future.Addressing risk: Humans have learned to identify trends and developed an awareness of cause-and-effect relationships in their environment.These skills not only enable us to fix things when they break but also anticipate what may happen in the future (based on past-experience and current events).Problem-solving helps us understand relationships and implement the changes and improvements needed to compete and survive in a continually changing environment.Seizing opportunity: Problem solving isn’t just about responding to (and fixing) the environment that exists today.Problem solving is the source of all new inventions, social and cultural evolution, and the basis for market based economies.It is the basis for continuous improvement, communication and learning.