Other contexts include political and public administration, and the comparison between traditional and social media.
Other contexts include political and public administration, and the comparison between traditional and social media.Overall, our study identifies multiple emergent themes in the existing corpus, thereby furthering our understanding of advances in social media research.
This study discusses the findings of 132 papers (in selected IS journals) on social media and social networking published between 19.
Most papers reviewed here examine the behavioural side of social media, investigate the aspect of reviews and recommendations, and study its integration for organizational purposes.
Such an endeavour will not only provide a holistic view of the extant research on social media, but will also provide researchers a comprehensive intellectual platform that can be used to pursue fruitful lines of enquiry to help advance research in this rapidly expanding area.
To fulfill this goal, this study reviewed relevant articles to elucidate the key thematic areas of research on social media, including its benefits and spill-over effects.
This is evidenced by the large number of scholarly articles that have appeared in various outlets.
Researchers have to expend an enormous amount of time and effort in collating, analysing, and synthesising findings from existing works before they embark on a new research project.
Interestingly, these have been recognized as socially exhausting posts that engender social overload, causing other members to experience negative behavioural and psychological consequences, because they feel compelled to respond (Maier et al.
Given the relevance of social media to various stakeholders, and the numerous consequences associated with its use, social media has attracted the attention of researchers from various fields, including information systems.
The succeeding section discusses citation and text analyses of social media publications.
Subsequently, we outline the various ways in which scholars have defined social media.